XTransfer Partners with Meta to Help Foreign Trade Industry Cut Costs and Boost Efficiency | Yunxun

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➤➤➤ Recently, XTransfer announced a strategic partnership with Meta, the global social networking giant. XTransfer's intelligent customer relationship management platform for foreign trade, "Anxincheng CRM," has become an official partner of WhatsApp, Meta's instant messaging product. Together with the WhatsApp Business Platform, they will launch "Enterprise WhatsApp," a digital solution for foreign trade customer management. This will help foreign trade businesses manage the entire customer lifecycle — from marketing and customer acquisition to private-domain operations and transaction management — improving operational efficiency and reducing trade costs.

Enterprise WhatsApp will be powered by XTransfer's AI capabilities, offering intelligent bot services for semantic understanding, text translation, and language optimization. Even when offline, it can respond to customer inquiries in real time, enabling automated customer operations. After sending a broadcast message with one click, users can view results online and generate clear data analysis reports summarizing the outcomes. In the future, it will also show how many recipients are potential leads, which marketing content resonates with customers, and other insights — allowing businesses to refine their marketing strategies and improve results.

As a built-in feature of Anxincheng CRM, Enterprise WhatsApp allows multiple foreign trade sales staff to log in and use it simultaneously. The CRM cloud drive automatically and permanently stores chat records, ensuring information security while building up customer data in real time and tracking progress at any moment. Through the "deal-closing material library," teams can quickly reply to customer messages and never miss a sales opportunity. Additionally, after business verification, companies can display their official name directly, making it easier to earn customer trust.

Founded in 2017, XTransfer has spent six consecutive years focused on B2B cross-border payment collection for foreign trade, serving more than 350,000 foreign trade clients. In 2021, XTransfer developed its own foreign trade CRM platform, Anxincheng, helping businesses access more comprehensive customer management services at lower cost. Yunqi Capital led XTransfer's angel round in 2017 and has continued to invest in subsequent rounds. Cross-border B2B trade is becoming deeply fragmented and small-scale. We look forward to a super app that connects all players in the industry and builds a super platform.