5Y News | Zhuiyi Technology Secures Strategic Investment of Several Hundred Million RMB

五源资本五源资本·June 9, 2021

Exploring the commercial boundaries of AI technology.

Chinese AI company Zhuiyi Technology recently announced a strategic funding round of several hundred million RMB from China Internet Investment Fund and China Mobile Innovation Industry Fund, with continued follow-on investments from 5Y Capital and Gaorong Capital. Taihe Capital served as the exclusive financial advisor. The proceeds will be used primarily for R&D of core AI technologies and products, expansion into emerging businesses and markets, and building out industry ecosystem partnerships.

Cheng Yu, Partner at 5Y Capital, said: "Congratulations to Zhuiyi Technology on bringing in new strategic investors to complete this round. It has been our privilege to be there since Wu Yue first started this journey — 5Y Capital has participated in every one of Zhuiyi's funding rounds, witnessing its evolution from a single NLP-driven enterprise service product into a leading AI technology company serving clients across multiple industries. Looking ahead, we believe that under Wu Yue's leadership, Zhuiyi will further broaden its industry footprint and explore the commercial boundaries of NLP and other AI technologies."

Founded in 2016, Zhuiyi has secured backing from top-tier venture and industry investors including 5Y Capital (formerly Morningside Venture Capital), Gaorong Capital, Sinovation Ventures, GGV Capital, China Merchants Capital, and CMB International, thanks to its innovative AI technology products and deep industry experience. As Zhuiyi marks its fifth anniversary, the addition of "national team" investors such as China Internet Investment Fund and China Mobile Innovation Industry Fund injects fresh momentum into the company's future growth.

"Zhuiyi Technology has been committed to the independent R&D of core AI technologies such as natural language processing and multimodal AI, and their practical application in enterprise intelligence," said Wu Yue, Zhuiyi's founder and CEO. "Over the past five years, we have become a leading AI service provider in financial services, telecommunications, and government sectors. This support from 'national team' investors reaffirms our confidence in doubling down on AI and enabling industrial digital transformation. As Zhuiyi embarks on its next five-year journey, we look forward to working closely with our partners to jointly advance AI technology innovation and commercialization, and to become the most trusted AI service partner for enterprises and governments in the intelligent era."

Built on leading natural language processing and multimodal technologies, Zhuiyi has developed a conversational and analytical AI application platform and the AIForce digital workforce product suite, deployed across enterprise marketing, sales, service, and operations scenarios.

The conversational and analytical AI application platform delivers platform capabilities to clients and partners, enabling enterprises to build various AI applications with low-code, convenient, and efficient tools. The AIForce digital workforce product suite includes online chatbot Bot, voicebot Call, multimodal digital human Face, intelligent training bot Learn, intelligent assistant Pal, and intelligent analytics bot See — among other products. Refined through hundreds of enterprise client projects, these products are now highly standardized, replicable, and support rapid, convenient, and flexible secondary development.

Additionally, Zhuiyi has built an industry-leading efficient delivery and service system supporting public cloud, private cloud, and hybrid cloud deployment models, with delivery and service efficiency doubling over the past two years.

Zhuiyi has become one of China's AI startups with the most benchmark clients and richest implementation experience. In financial services and telecommunications, it serves 70% of the top 20 banks, 50% of the top 10 insurers, and AA-rated securities firms, as well as all three major telecom operators. Its industry coverage continues to expand to leading enterprises in government, energy, real estate, retail, culture and tourism, education, manufacturing, and healthcare — totaling more than 300 benchmark clients. The renewal rate from key clients far exceeds 100% by value, and the company has developed a sustainable revenue model combining software and operations.

AI innovation knows no boundaries. Zhuiyi Technology continues to explore the breadth and depth of intelligent interaction and analytics applications, constantly uncovering new market opportunities.

WeCom is the next-generation customer management platform. Zhuiyi was among the first to integrate its conversational and analytical AI application platform and AIForce digital workforce products into WeCom service and marketing, working with partners to build a full-chain intelligent solution spanning customer acquisition, management, service, marketing, and analytics. In the new era of 5G video interaction, Zhuiyi's multimodal digital human solution makes interactions more efficient and personable. Facing the global market, Zhuiyi has begun exporting its advanced AI products and service capabilities.

"Over the past five years, our first enterprise clients have shifted from innovative, experimental investments in AI projects to steadily increasing regular investments year after year. Zhuiyi has worked alongside clients to build innovative AI applications around business scenarios, generating significant value," said Wu Yue, Zhuiyi's founder and CEO. "Going forward, Zhuiyi looks forward to partnering with ecosystem players across the industry to explore more AI innovation through open collaboration and scenario integration, jointly delivering greater commercial value to clients."

5Y Capital (formerly Morningside Venture Capital) currently manages approximately $5 billion across USD and RMB dual-currency funds. We believe the world would be a better place if the crazy you that others see starts to be believed.

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