Zhuiyi Technology Closes $41 Million Series C to Accelerate Industrial AI Transformation

On April 2, Zhuiyi Technology, a leading domestic "Intelligent Plus" enterprise services company, announced the completion of its $41 million Series C funding round. The round was led by the China-Belarus Industrial Investment Fund under China Merchants Capital, with participation from Gaorong Ventures, Sinovation Ventures, 5Y Capital, and GGV Capital, among others. The proceeds will be used for AI technology and product R&D, top-tier talent recruitment, industrial ecosystem development, and international strategic expansion.

"This Series C round marks the company's entry into an entirely new phase of development. We will participate more deeply in core enterprise service value chains, connect with more high-quality upstream and downstream industrial resources, and jointly empower enterprises and even entire industries to upgrade through intelligence," said Wu Yue, founder and CEO of Zhuiyi Technology.

AI Bears Fruit, Continues to Win Favor from Top-Tier Investors

Zhuiyi Technology is among the first Chinese AI companies to apply deep learning to the enterprise services market. In January 2016, it received a million-dollar angel investment from 5Y Capital. In September 2016, it secured several million dollars in Series A funding from Gaorong Ventures and 5Y Capital. In November 2017, it raised $20.6 million in Series B funding from Sinovation Ventures, GGV Capital, 5Y Capital, Gaorong Ventures, and CMB International.

This current round marks the first time industrial capital has invested in Zhuiyi Technology.

Yang Hong, general manager of the China-Belarus Industrial Investment Fund, a national-level fund under China Merchants Capital, stated: "AI applications in vertical industries is a key focus area for the China-Belarus Fund. In just over two years, Zhuiyi Technology has built its own distinctive competitive advantages. Beyond the rapid growth of the enterprise market, Zhuiyi also shows tremendous potential in industrial intelligence. Going forward, the China-Belarus Fund will focus on helping Zhuiyi broaden the breadth and depth of its enterprise market applications, while leveraging the favorable geographic position of the China-Belarus Industrial Park to accelerate its international market expansion."

According to available information, Zhuiyi Technology's flagship product, the AI Force enterprise intelligence system, has already been widely deployed across banking, insurance, securities and funds, internet, real estate, retail, automotive, government and enterprise, energy, and telecom sectors, achieving deep coverage of numerous leading customers. In the financial banking sector specifically, Zhuiyi has achieved deep coverage of the vast majority of top-tier banks, including the five major state-owned banks and joint-stock commercial banks, providing integrated solutions ranging from robots to intelligent systems, and from service to marketing—helping enterprises comprehensively upgrade user experience, reduce costs and improve efficiency, and effectively unlock marketing conversion value.

At the same time, Zhuiyi Technology has established deep partnerships with China Merchants Bank Credit Card, China Mobile, and China Southern Power Grid, aiming to build more universally applicable industry-level solutions through the deep integration of technology and real-world scenarios.

"We provide AI interaction capabilities and platforms, but in terms of specific product forms and scenarios, we are constantly breaking new ground because the enterprise market is also evolving rapidly. If you can't grasp and meet enterprises' real needs, it's difficult to actually land AI applications," Wu Yue explained. Centered on enterprises' diverse interactive scenario needs, the company has built full-stack AI technologies spanning NLP and deep learning, developed integrated intelligent solutions, and partnered with enterprises to build the AI systems of the future.

Gaorong Ventures led Zhuiyi Technology's Series A round and has continued to participate in its Series B and C rounds. Yue Bin, founding partner of Gaorong Ventures, said, "Zhuiyi is bringing innovation to many industries through NLP technology. The team's technical, product, engineering, and commercialization capabilities are outstanding—they've achieved a pace of launching five new products per year, and over the past two-plus years have deeply served more than 300 leading enterprises in finance, internet, retail, and other sectors. We hope to work with Zhuiyi Technology to advance the entire process of technology empowering industries."

As a Zhuiyi Technology board member, Kai-Fu Lee, chairman and CEO of Sinovation Ventures, stated, "I have witnessed Zhuiyi's rapid development, its continuous technical breakthroughs and maintained leadership position, and its expansion from the intelligent customer service track to comprehensive enterprise services, addressing pain points in enterprise service and marketing. These achievements validate Zhuiyi's business model. Sinovation Ventures is optimistic about Zhuiyi Technology's further development toward 'Intelligent Plus' enterprise services, becoming a driving engine for industrial intelligent upgrading."

Cheng Yu, partner at 5Y Capital and Zhuiyi Technology's angel investor, said, "We are delighted to have witnessed Zhuiyi Technology's complete journey from an idea to where it is today. Seeing Wu Yue lead Zhuiyi to rapid growth across team, technology, and commercial dimensions over the past two years, continuously expanding its vision, has reinforced our participation in all funding rounds to date. We believe AI development will inevitably benefit all aspects of our society, and we are confident that under Wu Yue's leadership, Zhuiyi Technology will enable more and more enterprises and individuals to enjoy the benefits that technology brings."

From Enterprise Intelligence to Industrial Intelligence

Regarding the use of proceeds from this round, Wu Yue stated: "We will increase R&D investment in AI technology and products, including innovations in intelligent interaction technology, breakthroughs in cutting-edge algorithms, and collaboration with world-class AI labs."

Meanwhile, Zhuiyi Technology has initiated its international strategic layout, successively launching multilingual intelligent product operations in Hong Kong, Singapore, and other locations. Partnering with China Merchants Capital and following national industrial strategies such as the Belt and Road Initiative, it is gradually exploring the European market.

In terms of industrial ecosystem development, Zhuiyi Technology is using standardized product capabilities to accelerate rapid replication across industries horizontally, lowering the barrier to AI adoption across sectors. Simultaneously, it is working vertically with industry leaders to deeply mine scenario value, connecting upstream and downstream partners across industry chains to bridge the "last mile" of AI implementation.

Through its pioneering industrial deployment, Zhuiyi Technology has taken an early step toward realizing "Intelligent Plus" industrial empowerment amid the wave of artificial intelligence.

More and more industries are testing and embracing artificial intelligence. This year's Two Sessions introduced "Intelligent Plus" for the first time, and a new wave of industrial internet powered by AI as the core technological driver is approaching. While bringing tremendous opportunities for AI application and conversion, this also imposes higher-dimensional requirements and challenges on AI companies' systematic capabilities in underlying technology innovation, product development, operational service support, and ecosystem collaboration.

Over the past two years, Zhuiyi Technology has deeply served multiple leading enterprises with industry-level influence, characterized by high complexity, high concurrency, business model sensitivity, and demanding response requirements. The team has withstood rigorous tests, providing secure, stable, and innovative application services, and has delivered benchmark projects including China Merchants Bank Credit Card, Bank of Communications Credit Card, China Mobile, and China Southern Power Grid. Its AI robots now handle over 1 billion monthly interactions, covering customer service, marketing, quality control, and various other internal and external enterprise interaction scenarios. These projects, while honing AI capabilities, have also accumulated valuable industry experience and methodological insights for Zhuiyi Technology to expand into more industry scenarios. For this round, Cygnus Equity served as exclusive financial advisor, assisting Zhuiyi Technology in further demonstrating its commercial achievements and industrial advantages.

"Industrial internet will become the blue ocean market for the next decade, following consumer internet. We will maintain our commitment to enterprise intelligence, expand into richer enterprise intelligent application scenarios, and explore full-chain intelligent value," Wu Yue stated. Facing the approaching "Intelligent Plus" wave, Zhuiyi Technology will integrate its own capabilities while further partnering with more industry players to continuously create value for enterprises and industries.

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• Gaorong Ventures manages US dollar and RMB funds with total committed capital of approximately RMB 15 billion, focusing on early-stage and growth-stage investments in TMT.
• Its limited partners include top-tier global institutional investors as well as Chinese industry leaders in finance, retail, advertising, and other sectors.
• Additionally, dozens of successful entrepreneurs, including founders of Tencent, Baidu, Taobao, Xiaomi, Meituan, Dianping, 360, Focus Media, Weibo, Sohu, JD.com, Vipshop, Tudou, Autohome, and Ganji.com, are LPs in Gaorong Ventures' funds.
• The founding partners previously led investments in numerous outstanding companies, including Xiaomi, Razer, Baofeng Technology, G-bits, Tudou, Wondershare, ArcherMind Technology, 91 Assistant, 3G.cn, Mogujie, Dota Legend, Yuanfudao, and others.
• Since its founding, multiple companies invested in or backed by Gaorong have grown into national or global leaders in their respective industries, including: Pinduoduo (NASDAQ: PDD), HUYA Inc. (NYSE: HUYA), Huami (NYSE: HMI), Mogujie (NYSE: MOGU), Lifesense (300562.SZ), Meituan (03690.HK), Ping An Good Doctor (01833.HK), Zhongrongjin (acquired by Homa Appliances), DeePhi Tech (acquired by Xilinx), Qian Dai Bao (acquired by Meituan), BIGO LIVE (acquired by YY), Fanpu Jinke, Beibei, Poizon App, Leqi E-commerce, DotC, Shiheng, Nuro, YITU, Roborock, Tianrang Intelligence, Zhuiyi Technology, Hubo Technology, Geek+, Oasis Labs, Beitai Haoche, QuantGroup, Meili Jinrong, Shuidihuzhu, Testin, Boss Zhipin, Doumi, Danke Apartments, Hellobike, Qian Damay, Perfect Diary, and Ucommune.
• Gaorong Ventures maintains investment teams in Beijing, Shanghai, Guangzhou, Shenzhen, and Hangzhou.