Code Moment | Belief Leap Livestream: Six Years Into Entrepreneurship, I'm Still the Company's No. 1 Customer Service Rep

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#MaKe Source Code Capital and MaHui Member Updates

Tianlan Shao, founder & CEO of Mech-Mind Robotics, graduated from Tsinghua University's School of Software in 2012, then went on to Technische Universität München in Germany, where he earned a master's degree in robotics with highest honors in 2015. He worked at a well-known German robotics firm and contributed to the development of cutting-edge industrial robots. In October 2016, Shao returned to China and founded Mech-Mind Robotics, leveraging AI and other advanced technologies to develop intelligent industrial robots centered on 3D vision and deep learning — delivering cost-effective, reliable solutions for logistics, manufacturing, and other industries. Over six years, Shao has grown his team into one of the largest, fastest-growing, and most widely deployed companies in the global AI + industrial robotics space.

Tianlan Shao has long been a friend of Source Code Capital. He not only made a cameo in their promotional video but has also shared his "grassroots experience" of entrepreneurship with founders in their network. He particularly emphasized that entrepreneurs need to read the macro trends, pick the right track, and most importantly distinguish real demand from fake demand — only then can you truly achieve PMF validation. Today's theme borrows from something Shao once said — "Six years into my startup, I'm still the company's number one customer service rep" — to explore how he led Mech-Mind from concept to prototype, from rough early product to initial scaled deployment, and finally to large-scale multi-industry rollout today, and how his team honed its ability to precisely understand customer needs and deliver successfully.

November 30, 8:00–9:30 PM: Source Code Capital's "Leap of Faith" livestream goes live! This episode features Tianlan Shao, founder & CEO of Mech-Mind Robotics — a pragmatic idealist entrepreneur. In this 90-minute intensive conversation, Xingchen Zhang of Source Code Capital will join viewers in getting to know this CEO who leads a 700+ person team yet still calls himself the company's number one customer service rep. Scan the QR code on the poster, follow the Source Code Capital WeChat account, and reserve your spot — let's get real!

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