Person

Huiyong Yu

余惠勇

Huiyong Yu is the founder and chairman of Pagoda Group (百果园), China's largest fruit chain retailer, which listed on the Hong Kong Stock Exchange in January 2023 as "China's first fruit chain retail stock" . He opened the first Pagoda fruit store in Shenzhen in 2002 with his entire savings, and the business grew rapidly . Yu is known for pushing through controversial customer-first policies, including the 2009 "three-no returns" guarantee — no receipt, no physical product, no reason required — which faced internal opposition but became a signature trust-building mechanism . He has also directed Pagoda's upstream agriculture initiatives, framing the company's farmer support as "teaching to fish" rather than simple subsidy: sending technical standards and planting expertise to improve fruit quality at the source, including a 2018 poverty-alleviation partnership with Mayang County in Hunan . In management, he has taken direct control during crises — for instance, convening company-wide meetings to cap franchisee pricing while lowering distribution costs .

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Huiyong YuPerson
余惠勇
渲染中…
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