PubLink
售后宝
PubLink (售后宝) is an intelligent customer service operations cloud platform founded and led by CEO Li Ming . The company provides SaaS solutions for after-sales service management, positioning itself to help businesses—particularly advanced manufacturing companies—compete in the AI era .
The company has raised multiple rounds from notable investors. Oasis Capital was its exclusive Series A investor and has backed it across rounds . In March 2022, PubLink announced a combined RMB 100 million Series A1 and A2, with Sequoia China Seed Fund leading the A1 and Tiger Global leading the A2 . It has since been selected for Microsoft's 2023 spring accelerator cohort and has repeatedly appeared on high-growth company lists, including the China Future Unicorns Top 100 and Hangzhou's "future unicorn" rankings in 2023 . In 2025, Sobot entered a strategic partnership with PubLink to advance intelligent manufacturing service loops .
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Coverage
Yunqi Capital Quarterly | Spring Winds Ask Nothing of the Traveler; We Chart Our Own Course
A Closer Look at Yunqi Capital's Recent Moves
Li Ming, Shouhoubao: Intelligent Customer Service Helps Businesses Win in the AI Era | Oasis Capital Vitality
Counselor Vitality
After-sales Bao Named to "China Future Unicorns Top 100" Again | Oasis Vitality
Counselor on Vitality --- *Note: "参赞" is an archaic/poetic compound meaning "to assist and counsel" or "to participate in planning," drawn from classical Chinese (e.g., the *I Ching* phrase "参赞天地之化育" — "to assist in the transforming and nourishing powers of Heaven and Earth"). Without additional context, this appears to be a title or thematic phrase, possibly from a literary, philosophical, or wellness-related source. If this refers to a specific article, product, or project, please provide more context for a more precise translation.*
Arctic Nine Chapters, Mairui Technology, and Other Companies Named to Diyixinsheng's "2022 China High-Tech High-Growth Enterprise List" | Oasis Vitality
Counselor Vitality
After-sales Service Cloud Platform "Shouhoubao" Selected for Microsoft Accelerator, Targeting Overseas-Bound Enterprises | Oasis Vitality
Selected for Microsoft for Startups, focusing on serving companies expanding overseas
Chenfeng Information and Shouhoubao Win "WISE2022 New Economy King Annual Enterprise" | Oasis Vitality
Vitality Advisor
Arctic Nine Chapters, Dustfront Information, and Shouhoubao Named Best Martech Service Providers of 2022 by Diyixinsheng | Oasis Vitality
Counselor Vitality
Meike Technology, Shouhoubao, and Arctic Data Named 2022 High-Growth Brands and Best Service Providers | Oasis Vitality
Counselor on Vitality
Maycur, Shouhoubao Named "Future Unicorns" of Hangzhou 2022 | Oasis Vitality
Counselor Vitality
Shouhoubao Raises 100 Million RMB in Series A1 and A2 Funding | Oasis Capital Vitality
Cultivating Fertile Ground in After-Sales Service
Oasis Capital Closes $275 Million for Second USD Fund, Oversubscribed
Counselor Vitality
Digitalization: The Gateway to a New World
Grateful for 2020, hello 2021
After-sales Bao Raises 20 Million RMB in Series A Funding Led by Oasis Capital
Transforming after-sales service from a cost center into a revenue center
